Frequently Asked Questions

Come to the Water Department in City Hall and complete a new service application. Be sure to bring a valid photo ID and a payment of $200 which includes a $180 deposit and a $20 service fee. If you wish to have an irrigation meter, there is an additional service fee charge of $20.

Ocean Springs Water Department will take Cash, Money Orders, Visa, MasterCard, and Discover. All credit cards will be charged a 3% administrative fee. If you’re unable to come to City Hall, you can mail your payment to:

• 1018 Porter Avenue
  Ocean Springs, MS 39566
• You can Pay Online or set up your account for automatic bank draft.
• There is also a drop box at the front door.

When you apply for a new service, the Water Department puts in a request to have Waste Pro deliver your bins. Or you can contact Waste Pro directly, at 228-818-5393.

Waste Pro Recycling Information

An irrigation meter measures the water used for swimming pools, gardens, lawns, washing cars, etc. Water registered on this meter does not assess a sewer charge and is billed separately.

Unfortunately not; everyone has to pay the deposit.

Payments can be made online. You can also call the Water Department to find out the amount of your bill.

The Water Department can give adjustments on the sewage portion of your bill for certain water leaks. Sink or toilet water leaks cannot be adjusted. Once you have the leak repaired, complete an adjustment form. Be sure to also bring the adjustment form and any receipts showing repair or material purchased.

The Water Department receives at least 4 electronic readings a day.

If there is something strange about your water, call the Public Works Department at 228-875-3955.

If you plan to dig, call 811. 811 will protect you and others from unintentionally hitting underground utility lines.

If you have an emergency, please call the Ocean Springs Police Department at 228-875-2211. The Police Department will then dispatch someone from Public Works to come to your home.

If you need your water temporarily turned off, call the Ocean Springs Water Department at 228-875-4176, and they will send out a technician to turn your water off. Call the Ocean Springs Water Department to turn the water back on.